Written on April 6th, 2011 by tasha
I was recently doing some research on adherence and ran across this “old friend,” a favorite study (Bogardus and colleagues, 2004) that demonstrated the value of getting the family caregiver on board.
We all know that non-adherence is a big issue in elder care. This was formerly referred to as “non-compliance,” but the term smacked of paternalism and has since been replaced with “non-adherence,” recognizing that the patient’s role is much more active than that of a compliant servant to the whims of medicine.
This Yale University study was conducted with 176 patient/family caregiver dyads at a geriatric assessment center. The focus was to specifically understand the family caregiver’s impact on adherence and presumably outcomes over the course of a year. Patient/family dyads went through the clinic’s standard assessment procedure, after which the family caregiver was asked to participate in a phone interview a week later and then a year later.
As might be expected in a geriatric care center, the assessments covered a range of issues. A common thread, however, was that roughly 60% of the elders exhibited some degree of dementia (Mini-mental scores of 24 or less). The facility focuses on “patient/family-centered care” meaning that wherever possible the care plan is set up to reflect the priorities of the patient and the family, as well as the concerns of the professional staff. If the patient’s dementia makes it not feasible to engage him/her, the family caregiver is enlisted as the proxy.
Assessment recommendations ran the gamut, but included suggestions in the following categories:
- physician referral
- medications
- counseling/education
- diagnostic tests
- residential planning
- healthcare planning
- community services
One week after the assessment, participating family caregivers were interviewed by phone and asked several questions:
1) How much they agreed with each recommendation (completely, mostly, partly, and not at all)
2) Which of 6 clinical goals was top on their priority list:
- day-to-day functioning
- behavioral and emotional issues
- medical issues
- social support
- caregiver stress
- other
A year later, the family caregivers were interviewed again. They were asked to comment on the degree they were able to adhere to the center’s recommendations. They were also asked if their top priority goal had been achieved.
Adhering to recommendations
- Adherence level was rated on a 4 point scale: completely, mostly, partly, and not at all.
- Recommendations that family caregivers had mostly or completely agreed with were twice as likely to be implemented as those that had only partial or no agreement by the family caregiver.
Achieving clinical goals
- On average, nearly half (49%) the family caregivers said their top priority goal had been achieved.
- Those who adhered to the recommendations had a higher likelihood of goal attainment.
Why is this study germain? Clearly family member concordance with the care plan is a central element to successful implementation. This would seem like a no-brainer, but it apparently is not. To hear family caregivers speak, their perspective is often discounted. This is not to say that there aren’t self-absorbed family members. But still, given that family caregivers often ARE the continuity across care settings, their observations and priorities are not trivial. And we see by this study, their impact on adherence is not small.
Drawing on my background as a behavioral scientist, here’s what these findings say to me:
- Family caregivers need to be included as part of the team. You further your cause as a provider if you can find/create common ground with the family caregivers.
- Family caregivers need to receive education as to why the recommendations are important. Prioritizing is the first step in behavior change. If you don’t realize/believe that something is important, you won’t be as motivated to get out of your usual habits and do something different (e.g., adhere to a care plan).
- Elder care professionals would be wise to explore family caregiver resistance to clinical recommendations and to help family caregivers overcome barriers. (From a behavioral change point of view, lack of confidence in being able to accomplish a task is the primary reason people do not attempt new activities.)
- Providers need to listen to the priorities of the family members, too. The patient does not exist in a vacuum. There is a family system, and the most realistic unit of care is the patient AND family. This is not news to hospice, nor to geriatric care managers. But it’s a good reminder that in truly patient/family-centered care, the perception of family members also must be considered. These are the folks at ground zero. If they are going to be implementing the plan, the plan has to be something that addresses what they perceive as important. But it shouldn’t be simply a matter of “getting them on board with the program.” (At that point we’re back to a compliance mid-set.) It is the recommendations and goals that align with their priorities that will be the ones to receive the family’s top attention. See what those are. Their insights from the home front may be uncannily on target.
What do you see in these findings that can help you improve adherence?
Citation: Bogardus Jr., S.T., Bradley, E.H., Williams, C.S., Maciejewski, P.K.,, Gallo, W.T., & Inouye, S.K. (2004). Achieving goals in geriatric assessment: role of caregiver agreement and adherence to recommendations. Journal of American Geriatrics Society, 52, 99-105.
Posted in Collaboration, Family Caregivers, Research Results
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